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  1. Here’s another tip…

    If two people offer help, and one of them provides the right answer, it’s great to thank the person who gave you the answer, but it’s also nice to acknowledge the assistance of the other person. You don’t need to say “Big thanks to X, and Y, your answer sucked!” That all comes under the tip of being respectful, but I can’t tell you the number of times I have felt bad for someone who tried to help but was completely dismissed. Nobody offers to help on forums to deliberately give you the WRONG answer.

  2. I just saw this! LOL, this should be posted as a link on the SP Forum! You should add, “Don’t post your question more than one time!” If they don’t get a response within 24 hours, they will post the same question over again!

  3. Hi Carrie,

    my absolute top tip for help on forums is to create an unlisted YouTube video showing your problem and post that to the forum. Most people have mics and screencast software so it is easy to do. Just be careful not to show any passwords!

    I believe going to this effort and persuade others to get on board with your problem and give a good response. They can see you really do care about solving the issue.

    Failing that, a screenshot can be used to show a problem. If the forum image data upload has been reached, upload the file to a social network server or your own website server and hotlink it inside the forum post.


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