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  1. I recently went through a site audit for my food blog and was recommended to switch to Cloudways for hosting. I’m curious if it’s even comparable to Liquid Web or FlyWheel for someone like myself who is (for some) reason attempting to do this on her own?

    • Hi Victoria,
      I personally have not tried Cloudways yet. I’ve heard good things, but my impression is that it’s geared more toward the technical user. If you go that route, I’d recommend looking to their managed WordPress offering specifically.
      Cheers,
      Carrie

  2. I have heard really good things about LiquidWeb for a number of years now, and it seems that their WordPress presence is starting to grow as well.

    Plus, they are Michigan based, so you know they are good people. 😉

    • Ha!! Rebecca Gill and AJ Morris would agree with you on the Michigan thing. 😉 Always glad to hear other people’s experiences. Thanks for sharing!

  3. Hi Carrie,

    Great detailed overview! I use LiquidWeb for my development (just VPS), for my biz site WP Engine, and I have a client on the Managed WordPress plan. We got on in the early days of LiquidWeb’s Managed WordPress and were put in the cPanel version of it. I’ve been using them for about 10 years.

    I’m delighted to read backups now go back 30 days instead of 10, that is helpful.

    A note on two issues we have experienced. The caching can not be toggled by the account user, you do need to ask LW to help out with that. I miss that from WP Engine, occasionally you need to flush the cache.

    The SSL certificates are not both “www” and without “www”. When activating the SSL certificate in the dashboard, it will set you up without “www” version of your domain. Personally I never type in the “www” but there are always folks out there who do so I manually ask for SSL certificates from LiquidWeb so the website is reachable and not producing an error for example in Firefox because it can’t be used with the “www” in the domain address.

    And of course, also agree being in Michigan a good thing (I’m biased I’m from there.) Oh and hey LW owns their servers, it is not farmed out to a third party. That means they instantly fix hardware and they also have a mirror site out west.

    Customer service is highly technical, they are used to dealing with heavy duty tech people so you don’t have to do layman’s language with these guys.

    • Thanks so much for chiming in, Nancy. I’d forgotten about the default to non-www. My domains were already https and non-www, so I didn’t think much about it when I did the migrations, but that’s a good reminder for folks.

      Interesting (and good point) about the caching. AJ Morris, if you’re reading this, put it on the feature roadmap? Ha!

      • Hey Nancy –

        On our Managed WordPress cPanel product, you actually have to request the SSL be created. So it’s likely someone didn’t create the SSL cert for both www and non-www.

        With our Managed WordPress that Carrie is referring to here, as long as you point http://www.domain.com and domain.com to the server’s IP address, we’ll register a Let’s Encrypt SSL for both.

        Our caching has also greatly improved between the cPanel product and non-cPanel product. When you take cPanel out of the equation, we have many more freedoms. Currently we’re using Nginx microcache to provide caching on the managed WordPress product. We’ll be switching this out shortly for Varnish that will include the ability to flush cache.

        Definitely take a look at our new managed WordPress offering. I think you’ll find a lot of changes that we weren’t able to do when we had cPanel in the mix. You’ll also get all of the new features like Visual Comparison, Staging Sites and a few tricks up our sleeves!

  4. “I’ve yet to run across a managed WP host using cPanel…”

    LightningBase is a cPanel based Managed WordPress host – so they do exist 😉

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