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Green Apron offers up good customer service skills

What a Starbucks Barista Can Teach You About Good Customer Service Skills

In 2003, I left the world of corporate America and a career in technology to learn how to sling drinks at Starbucks. What started as a coffee break to understand a new industry snowballed into an almost decade-long career with an exceptional company. While adding to my coffee knowledge (and ridiculous caffeine tolerance), I also …

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