2015: My Business Year in Review

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With only a few weeks left in the year, this is the perfect time to both evaluate the year behind and make some plans for the year ahead.

Welcome to my third annual “year in review”!

2015 Business Goals in the Rear View Mirror

In my 2014 year in review, I outlined 4 broad goals:

  1. Double consulting/project income
  2. Grow passive revenue stream
  3. Improve my skills & processes
  4. Flex to new opportunity

1. Double consulting/project income

If 2014 saw me getting more selective about my clients, then 2015 was a year for getting really picky. I upped my project minimum to $5K and went from working with roughly 30 clients in 2014 to less than 15 this year. By upping my project minimum, I narrowed the field of clients to those who:

  1. Could afford to work with me
  2. Had larger-scope projects (more interesting to me)

Of these clients, around half were legacy clients, meaning I sent out plenty of sub $500 invoices. All told though, having a notably smaller client list than previous years was quite freeing – I felt like I was able to give better focus and attention to each client as a result.

2. Grow passive revenue stream

Passive revenue is such a misnomer. The reality is that I invested a lot of time and effort this year into building up passive income streams. There’s nothing passive about the process, but my goal was to invest time/work now with the hopes of future payoff.

That said, there was payoff this year, too. For the first time ever, my “passive” revenue surpassed income generated from client services.

For me, passive income falls into 3 buckets:

  • Product sales
  • Affiliate income
  • Royalties from Lynda.com

I’ll hit on each.

Product Sales

In January 2015, I retired the original Utility theme and released the Utility Pro theme for the Genesis Framework. The theme has sold reasonably well, although I’m a long way from breaking even with the 500(ish) development hours that went into it.

If I think of those hours as an investment and not a cost, however, then the income generated from the theme helped give me the financial flexibility to be more picky about the projects I accepted.

I also created a WP Development Workflow webinar to provide training around professional development practices, such as version control and task automation. While I didn’t have the webinar series in mind a year ago, I had tremendous fun producing it. It’s also served as a great sales funnel for the Professional License option for Utility Pro, which includes a developer version highlighted in the webinar.

In addition to laying the original Utility theme to rest, this year I said goodbye to the Winning Agent Pro theme, created in partnership with winningagent.com. It had a couple of good years on the market, but between the low, one-time price and the ongoing support costs, it was not financially sustainable. While a little extra time investment to revive the theme might have paid off, I opted to let it go and sold “my half” to my partner.

Affiliate Income

I tried an interesting experiment earlier this year – I removed all affiliate banners from my site’s sidebar and footer. I also ditched the standard “after post” banner.

My hypothesis was that removing the banners wouldn’t negatively impact affiliate income. Turns out I was right.

I saw a 32% increase in affiliate income over 2014.

It’s no mystery that consistent (and quality) content creation is a key driver of site traffic (and presumably affiliate clicks). My goal was to publish 52 posts this year. This post puts me at 36 for the year, which isn’t awful but is less than intended.

As a side note, I wrote around 10 guest posts in 2015. Writing for some different audiences was awesome, but there were definitely times when I missed posting on my site because I spent that time posting on others.

Anyhow, I don’t write posts for the sake of generating affiliate income – I write because I enjoy sharing my knowledge and experiences. Some posts (like this one) don’t include any links. That said, affiliate revenue is a nice side bonus, so I’ll continue focusing on content creation for 2016.

Royalties from Lynda.com (a LinkedIN company)

I’m now in my second year of being a course author for Lynda.com. I recorded nine new courses this year, bringing my total course count to 11.

I’ve had multiple folks ask how this works from a financial perspective, so I’ll share the basic structure here. Keep in mind I am not an employee, but a contractor, which makes the financial relationship obviously different.

For each course, I’m paid an advance – 50% when I sign a contract to do a course and 50% when the course goes live. Once the course “earns back” the advance pay, I begin earning royalties. Depending on course popularity, it takes anywhere from six to nine months to start earning royalties (in my experience).

It’s not a get rich quick scheme.

For me, working with Lynda.com is a perfect alignment of my love for teaching and the desire to invest in things now that generate ongoing revenue for me later.

3. Improve my Skills and Processes

This was a rather broad goal that encompassed everything from learning to be a better developer to using task automation or other tools to make life easier.

While I didn’t Nail Itโ„ข and could re-add the same goals to 2016, there’s one area where I both grew in knowledge and felt like I made a positive impact in the WordPress community:

Web Accessibility.

A few items on the highlight reel:

A huge thank you in particular to Gary Jones, Rian Rietveld, and Amanda Rush for helping push forward my understanding of web accessibility issues.

I look forward to learning more and teaching others about accessibility in 2016. I said it in my review last year and I’ll say it again here: Accessibility is not going anywhere – compliance standards will only increase. You would do well to see where/how you can align your service or product offerings with better web accessibility.

4. Flex to new opportunity

One of the things I love about my job is the ability to flex to new opportunities. I canโ€™t possibly predict what will happen in 2015, but I want to be ready when opportunity comes.
– me, December 2014

This year was full of great opportunity. The most notable was in September, when I accepted a position with Crowd Favorite. This decision shocked some of you (frankly I shocked myself), but with even a few months in hindsight, I can say it was a good decision.

For starters, I love working with Chris Lema. To be around him is to learn. I also love being back in a team environment. There are so many little things you pick up and learn when you work closely with others. For as much as I love freelancing, a true team dynamic is hard to replace.

In addition to working with humans I respect and enjoy, the work is also technically challenging and I needed that. Think of going to the gym by yourself versus with a personal trainer. Even if you’re fairly motivated, you’ll almost always work harder with a trainer. And you can take the risk of lifting heavier when you’ve got a spotter. Maybe that was a weird analogy, but my new position is pushing me harder than I would’ve pushed myself. And that’s a good thing.

Looking forward to 2016

This was such a full year and by far my most “successful” on record — I feel blessed and thankful. I also feel tired.

So, what’s on the docket for this next year? Well, I have a few ideas.

1. Create new educational products

I had such a blast creating the WP Development Workflow webinars. I’ve got some ideas for more topics that I’d like to explore (if you have a request, leave a comment!) and plan to do at least one or two new series in the new year.

The format may be another webinar or it could be a more traditional e-course. I’m not sure yet.

2. Nurture customer relationships

While I’ve done my best to offer high-quality products (i.e. themes and webinar) to customers, I know I can do better by creating post-sales education. This wouldn’t necessarily involve much new content creation – I just need to compile resources I already have and put it in the form of follow-up email sequences to teach customers how to get the most out of products they’ve bought from me.

I want to continue creating value even after people have spent their money with me – I’ve already got the plans, I just need to make the time to put them in place.

3. Officehours.fm

In January 2016 I’ll fire up Officehours.fm, Season 2.

After 85 episodes (and over 100 guests), I’m ready to change things up a bit. More details on this later, but the primary change will be breaking up the podcast into multiple seasons per year, giving me the opportunity explore topics in more depth, over the course of a season.

If you want to stay up to date with the podcast, you can subscribe to the officehours.fm newsletter.

4. Overhaul carriedils.com

I think this makes my to-do list every year, but especially in light of career changes, I want to update this site to reflect my business focus.

In case I haven’t made that clear yet, that focus is on educational content via my blog, courses, webinar, and whatever else 2016 holds.

5. More of the same

Do "All the things"! memeI want to continue active development of Utility Pro. I want to continue writing, sharing, and teaching. I want to continue learning and growing. I want to continue making new friends in the community.

How About You?

I don’t write these posts to brag. I write them because I find value in speaking my goals out loud and because I want to encourage others to dream big and do awesome things.

So, what about you? Consider writing your own end of year post (here’s some tips to get you started)? If you do, leave a link in the comments. If you don’t have a full post in you, still feel free to leave a comment with your plans for the new year.

Comments

33 responses to “2015: My Business Year in Review”

  1. BobWP Avatar

    Always love reading your reviews and live the past year vicariously through your eyes ๐Ÿ™‚

    Some really cool insights here on what you have done, and whoa, that is some serious hours devoted to your theme.

    I especially relate to the affiliates and what you have done with them. It’s exactly the same thing I’ve done and yes, I had quite the increase in sales. I feel gone are the days of banner ads, at least for me.

    And I love all that you are doing in the education realm… of course you knew that. And the plans you have for it as well. I’m working on not so much a review of the year, but a review of WordPress education, what I have seen and where I see it going. Will be a fun post to write.

    Well, all I can say is you have had a busy year and sounds like 2016 is even going to be better for you. Can’t wait to see you at Pressnomics especially since we didn’t get to spend much time together at WCUS. Have a great holiday, a fantastic 2016, and see you around my friend ๐Ÿ™‚

    1. Carrie Dils Avatar

      Hey Bob, I look forward to your review – there’s been a lot of change in the education space in just a year!

      Looking forward to sharing a pizza at Pressnomics.

      Cheers,
      Carrie

  2. Wes Linda Avatar

    Thanks for sharing your year. Lots of great information here and inspires me to write one of my own with goals for 2016 included as well. 2015 was a roller coaster and I think it would be good to put it into words and look forward! Thanks for being the awesome community member you are and keep rocking it!

    1. Carrie Dils Avatar

      Thank you, Wes – looking forward to your review!

  3. Davinder Singh (@idavinder) Avatar

    Carrie, you have been tremendous inspiration for me to try different things. Your weekly Office hours has so many useful nuggets, just need to spot right ones required for business elevation.

    May be I will write such “year in review” at end of 2016. Already, the bucket list of interesting plans for 2016 is brimming – just need to implement them.

    Thanks for all the good work you do. It helps lot of people – do you even realize that ๐Ÿ˜‰

    Happy Holidays!

    1. Carrie Dils Avatar

      Thank you, Davinder! I appreciate your kind words!

      PLEASE write a 2015 review for yourself – no need to post publicly. With all the plans you have, you’ll love looking back on it this time next year. ๐Ÿ™‚

      Best wishes for a successful 2016!

  4. sillyandrea Avatar
    sillyandrea

    Do quilt businesses count? ๐Ÿ˜‰

    1. Carrie Dils Avatar

      Absolutely!!

  5. Davinder Singh (@idavinder) Avatar

    Why not Andrea!

    It is also a business done with passion – right?

  6. Todd E. Jones (@tejones) Avatar

    I see some familiar faces here in the comments! Thanks for sharing your thoughts Carrie. A lot of us look up to you and use you as a compass to help guide our own business goals. I am thinking through what 2016 looks like for me. It is a little foggy.

    1. Carrie Dils Avatar

      If it’s foggy, might need to lay off the eggnog. ๐Ÿ˜‰

      Seriously though, it’s easy to overcomplicate. Cull it down to the very basics for 2016 – you’ll knock it out of the park.

  7. Marjorie Ray, Codewryter Avatar

    OK, so this post got me to write up my own review and goals. Thanks Carrie, and as I wrote my list I realized you had a really positive impact on my year so that you for all you do! http://www.codewryter.com/goals-for-codewryter-2016/

    1. Carrie Dils Avatar

      Awesome! Thanks for sharing. ๐Ÿ™‚

  8. Marjorie Ray, Codewryter Avatar

    *thanks

  9. Susan Avatar

    Thanks for sharing, Carrie! Thanks also for the insight on getting rid of banner ads, yet still making affiliate income.

    I really need to write my own review!

    1. Carrie Dils Avatar

      I hope you do!!

  10. Mel Richards Avatar

    Great review Carrie! Inspiring to see all the positive changes based on the directions you’ve taken.

    1. Carrie Dils Avatar

      Thank you, Mel – I appreciate that!

  11. puneetsahalot Avatar

    Such posts are always inspirational Carrie! I have been following your blog and facebook updates regularly.
    Cheers for 2015 and Best wishes for 2016! ๐Ÿ™‚

    1. Carrie Dils Avatar

      Good to hear from you, Puneet! Here’s to your success in 2016 as well!

  12. Flo Nelson Avatar

    Thanks for sharing your process. I’m changing some aspects of my business and it’s really helpful to see how your thinking about your business has developed and changed. I like focusing on a smaller group of clients too and working to bring value to their businesses on an ongoing basis.

    1. Carrie Dils Avatar

      Hey Flo, thanks for your feedback. Wishing you a fantastic year of business in 2016!

  13. Chris Wallace Avatar

    You’re cool.

  14. Dave Bell Avatar

    One of my only regrets about WCUS was not to get more time to talk about “WordPress Business” with you ๐Ÿ™‚ Heck, I even forgot to congratulate you about your new Crowd Favorite position. Yikes!

    Thanks for a great post. What a focused year for you! I dream about a year like that ๐Ÿ™‚

    2016 will be the best year ever!

    Dave

    1. Carrie Dils Avatar

      Thanks, Dave. Wishing you a most successful and focused 2016!

  15. Rachel โ€ข RachieVee Avatar

    Hi Carrie!

    Thanks for sharing your year in review. I especially found it interesting that clearing up banners around the content didn’t negatively affect anything. I haven’t tried affiliate income yet, but am inspired to remove the ads from my content/sidebar and find other possibilities for passive income.

    I also love your series on accessibility and am looking forward to learning more from you in 2016. ๐Ÿ™‚ I was inspired to write my own year in review thanks to your post. It’s less business in review, and more general, but it was nice to look back and see how far I’ve come in the last year. Thanks for the inspiration. Have a great new year!

    http://rachievee.com/look-back-on-2015

    1. Carrie Dils Avatar

      Awesome! Heading over to your site now!

  16. […] Carrie Dils: 2015: My business year in review […]

  17. blogdropper Avatar

    Hi Carrie,
    Happy New Year, sorry if this is a bit of topic – but I need some advice
    I’ve recently been asked to create a medicinal plants database site for a local hospital, many years ago I created this database using microsoft access and visual basic. The hospital still use the database and now want to move it to the web.
    Because I have some experience working with wordpress as a developer I’d like to use it for this project. I’ve been looking at custom posts and taxonomy plugins but my php coding skills are very weak, so I was thinking of trying a drag and drop plugin like Visual Composer or Toolset which seem to suggest I can do this with just html and css which I’m ok with.
    Really like to hear what you think, any advice or suggestions you have about what would be the best tools and themes for me to implement this project.

    Thanks
    David

    1. Carrie Dils Avatar

      Hi David,
      One of the drag and drops *might* be able to pull of what you’re after, but if you’re wanting something stable that can last (and grow) for awhile to come, I’d suggest partnering with another developer who can help you build out a custom data structure and the corresponding front-end templates.

      If I can be of further help, you can schedule a call with me here.

      Cheers,
      Carrie

      Cheers,
      Carrie

  18. Cindy J Bryant Avatar

    Way to go Carrie! Seriously, when do you sleep? Or better yet, do you ever sleep? Girl, you’re like a Superwoman. Great post! Wishing much success in 2016!

    1. Carrie Dils Avatar

      Oh girl, I love my sleep. That’s my secret weapon. ๐Ÿ˜‰

  19. […] last year, I was reading year end reviews of some hardworking entrepreneurs like Pippin Williamson, Carie Dils and many others I met online while doing research. These entrepreneurs are WordPress enthusiasts […]

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